Help

What is Cal-ITP Benefits?

The Benefits tool is provided by California Integrated Travel Project (Cal-ITP), which is a new program from the California Department of Transportation dedicated to making travel simpler and cost-effective for all.

We partner with Login.gov to confirm age for age-based discounts, and we partner with local transporation agencies to confirm specific discount programs. Once verified, discounts are attached to your bank card through our payment partner, Littlepay, so that when you pay for your transit ride, you get your discount automatically.

Payment options

In order to activate your discount, you need a bank card that has the contactless symbol on it. The contactless symbol is four curved lines that looks like this:

Four curved lines on contactless-enabled cards

A contactless bank card can be a credit card or a debit card and must include a Visa or Mastercard logo.

Don’t have access to a bank card? You can request a contactless card from one of the companies that offer free contactless prepaid debit cards, such as the Cash App Visa Debit Card or the Venmo Mastercard Debit Card.

You can still get your discount by going through your local transit provider’s application process.

For updates on additional options, please check back on this website, or get in touch with your local transit provider.

What is Login.gov?

Login.gov is a secure way to sign in to participating government agencies. You can use your Login.gov account to access all of the benefits offered through Cal-ITP.

Creating an account is simple. You will need an email address and method for authenticating your account—which will use either a landline, mobile phone, or backup codes that must be printed or written down.

To learn more about Login.gov, please visit the Login.gov website or the Login.gov Help Center.

How do I verify my identity on Login.gov?

To verify your identity, Login.gov asks that you upload a photograph of your state-issued ID and share your phone number and other personal information, which is then verified against authoritative sources. These requirements are in addition to meeting the requirements for two-factor authentication.

You cannot verify your identity on Login.gov without a state-issued ID, which can be either a driver’s license or non-driver’s license state-issued ID card.

If you do not have a phone plan that is in your name, Login.gov can send you the verification code by mail which takes approximately 3-5 days.

Verifying your identity makes sure the right person has access to the right information. We are using Login.gov’s simple and secure process to keep your sensitive information safe. To learn more about identity verification on Login.gov, please visit their Help Center.

What is a Courtesy Card?

Courtesy Cards are issued by Monterey-Salinas Transit to riders who qualify for a number of discounted-fare programs. This website is a demonstration tool to support the Courtesy Card program. This benefit may need to be renewed in the future based on the expiration date of the Courtesy Card. Learn more at the MST Riders Guide.

What is Littlepay?

Our payment partner, Littlepay, is a secure, end-to-end payment processing platform that allows us to seamlessly attach your transit discount to your bank card.

For more information on Littlepay, please visit the Littlepay website.

Questions?

If you need assistance with this website, please reach out to the customer service team for your local transit provider.

This application is Free and Open Source Software. You may obtain the source code from GitHub.